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Integration & Migration

Business Problem:

The Affordable Care Act (ACA) has been a catalyst for a wave of hospital consolidations. Interoperability challenges differ with each type of merger but the need to smoothly, efficiently, quickly and securely provide access to corporate applications and communications is critical.

Background

Our client is a healthcare organization with over 5,000 users across the hospital and a number of clinical and care locations. A merger with another hospital pushed those numbers to over 9,000 users. JDA was called upon to assist with the development of the new organizations electronic messaging architecture and to develop a transition plan which would ensure all users would have the ability to effectively locate, communicate and collaborate with employees from either organization.

Solution

Using our in-house virtual lab, JDA deployed a proof-of-concept architecture consisting of Exchange 2010 for messaging, calendaring and related functionality along with Forefront Identity Manager to ensure seamless identity awareness, complete address book population and calendaring functionality across both organizations. JDA lab tested all aspects of the solution, used vendor-sizing tools to calculate specifically the server, storage and availability requirements and drafted our solution work plan from which we deployed the architecture.

Benefits

Following deployment, JDA developed step-by-step instructions for the internal staff to perform the ongoing mailbox migrations to move users from both organizations into the new environment. Our technical and documented approach greatly accelerated the go-live date. In addition, to reduce the risk of the engagement JDA was engaged to provide additional experienced engineers to perform the migration activities. 9000 mailboxes were migrated with 13 terabytes of data.

JDA Services
  • Talent Share – The implementation was completed by JDA’s team of Data Center Engineers
  • Project Services – JDA was responsible for the entire project continuum including discovery, design, implementation and knowledge transfer.
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