Services

Starter

  • Non or very low complexity
  • Flat network
  • User qty 5-15
  • WebRoot
  • Patching remote agent
  • *Access to HD Techs at entry rate

Essentials

Everything from the Starter
  • mid-level complexity
  • vLAN complexity
  • Typical user qty 40 or less
  • SLA 1 day
  • Sev1 24/7
  • Webroot or Endpoint Detection Response (EDR)​ option
  • Patching remote agent
  • Bundled hours

Essentials +

Everything from the Essentials
  • Endpoint Detection Response (EDR)
  • Patching remote agent
  • All-inclusive hours support
  • SLA 4 hours or less
  • General support within business hours

Additional Services

Onsite Support

JDA has a solid core of technology professionals ready to provide support when you need it. Whether it’s a user laptop or downed server, JDA will take care of the problem.

Hardware deployments

We work with you and your vendors to install, configure, and integrate software applications – server and user endpoints. 

Software deployment

We work with you and your vendors to install, configure, and integrate software applications – server and user endpoints.

Monitoring infrastructure and devices

We have the ability to attach probes and sensors to your most critical infrastructure – alerting our team if something isn’t functioning to spec. With our services we hope to catch the problems before they become problems.

Our Clients Say